I wanted to recognize the hard work and dedication that your installation crew displayed last week. The men came to the site to install the sliders here at the medical facility. What seemed like an easy quick install turned into a very long day, with many unforeseen challenges.
The guys waited patiently through the down times allowing for a viable solution and installation for the interior doors. Then, they waited for the demo of the second opening and for that to get installed. I thought for sure they were going to give up and say sorry we can’t do this today. But I believe it was the more experienced of the crew who came up with a wild idea that he pitched. He motivated the crew to give it one last push when they clearly wanted to go home. The crew was able to install the slider and get it working without the required minimum rough opening.
I’ll be honest, I don’t see this kind of dedication and willingness to cooperate/finish the job from many door installers, or sub-contractors for that matter. I thought for sure they were going to leave the moment they found the first issue, especially after finding they had a 2-to-3-hour drive back home. But no, they surprised me and kept at it. We are very grateful that the doors got installed and working by the end of the day.
Please send our thanks to these men from myself and my team.
Testimonials
Jay, their field technician, is number one in my book. Every service call when he shows up is handled in an efficient and professional manner always with positive results. I would 100% recommend.
The service tech does an excellent job for us and lets us know how long parts will take and when he will be back.
Your technician went above and beyond. I appreciate your service and trying to help me put together some seals to buy from you guys from my doors and windows and waiting for a quote on that, but I can’t thank you guys enough I’ve never had a problem with your technicians. It’s a pleasure doing business with you and looking Forward in the future to do business with you thank you very much!
Facilities Manager
Service is always thorough and prompt. Joseph is a great technician, always communicates thoroughly about any issues.
Service Manager
Your guys do a great job when working at my facility and they go above and beyond to fix many issues here great attitude and service excellence great to work with your team is number 1 in my book look forward to working with the company for years to come.
Professionalism at its best. Communication was awesome and allowed me to ask any question I wanted concerning future maintenance. Thank you!!
Great people, great service! I would recommend this company to anybody with commercial automatic doors.
Fast Response time. Our issues was resolved quickly and professionally!
Thank you so much for your quick and accurate work! We have a commercial door frame with a built in locking mechanism that we hadn’t activated! They were able to provide us with the 3 options to choose from that best fit our needs and completed work all within about a month. They were professional and efficient! I definitely recommend them!
Just wanted to pass along the great customer service we received this morning from your technician who changed the door sensor for us. He was great and the job that he did was done with care and cleanliness with all covid protocols in place thank you.
Recreation & Parks
I gladly submitted my review. You guys exceeded my expectations, and I will be calling you from now on instead of the company we had been using.